Thank you for choosing Repairhero for your digital marketing needs. We strive to provide high-quality services and excellent customer support to ensure your satisfaction with our services.
However, we understand that there may be situations where you may request a refund for our services. This policy outlines the terms and conditions for refunds from Repairhero.
Refund Eligibility:
We offer a 30-day money-back guarantee for all our services. If you are not satisfied with our services within 30 days of your purchase, you may request a refund. However, there are certain conditions that need to be met to be eligible for a refund:
The request for a refund must be made within 30 days of the purchase date.
You must have given us an opportunity to fix the issue or address your concerns before requesting a refund.
The reason for requesting a refund must be valid, such as failure to meet the agreed-upon service level or significant underperformance of the deliverables.
Refunds are only applicable to the initial purchase of services and not for any subsequent services.
Refund Process:
If you meet the eligibility criteria, please email us at [insert email address] to request a refund. Please include the following information in your email:
Your name and contact details.
The date of purchase and the service(s) purchased.
The reason for the refund request.
Once we receive your request, we will review it and get back to you within 10 business days. If your request is approved, we will initiate the refund within five business days. Please note that the refund may take 7-14 business days to process, depending on the payment method used.
Non-Refundable Services:
Some of our services are non-refundable. These services include but are not limited to:
Any services completed before the 30-day refund period.
Services that were customized or tailored to your specific needs.
Any third-party fees incurred on your behalf.
Services that were used fraudulently or illegally.
Contact Us:
If you have any questions or concerns regarding our refund policy, please email us at info@Repairhero.info. We are committed to providing excellent customer service and will do our best to address any issues you may have.